IT & Software Specialist

Master's in Electrical & Computer Engineering | 8+ Years Experience

Versatile IT professional with hands-on experience in technical support, infrastructure management, and full-stack development. Proven track record working across engineering firms, ISPs, and financial services.

8+ Years Experience
15+ Certifications
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Milad Kianzadeh

Professional Summary

Currently pursuing a Master's in Electrical & Computer Engineering at the University of Ottawa, with 8+ years of experience in IT support, infrastructure management, and software development.

IT Infrastructure & Support

Managed company-wide systems, network configuration, and infrastructure maintenance in engineering environments.

Full-Stack Development

ASP.NET, C#, and SQL Server used to build and maintain scalable applications in ISP environments.

Help Desk & Technical Support

Experience in financial sector providing end-user support, troubleshooting, and system setup.

Key Projects & Achievements

Large-Scale Web Application Platform

Role: Software Support & Full Stack Developer

Company: Sabanet ISP, Tehran

Impact: Supported internal applications used across departments

Key Achievements:

  • Designed and maintained ASP.NET applications
  • Improved SQL Server performance through indexing
  • Provided support for software and network issues
  • Ensured system responsiveness and availability
ASP.NET C# SQL Server Performance Optimization

Enterprise Infrastructure Management

Role: IT Specialist

Company: Sazehpad Engineering Firm

Responsibilities:

  • Maintained hybrid infrastructure across company systems
  • Ensured network availability and secure configurations
  • Supported engineering project teams with IT services
Network Management Windows Server Security Protocols Hybrid Infrastructure

Enterprise Server Configuration

Role: IT Specialist

Company: Sarafraz, Tehran

Technical Achievements:

  • Configured HP servers with RAID and diagnostics
  • Maintained system uptime and server health
HP Servers RAID Diagnostics

Technical Expertise

Networking & Infrastructure

CCNA/CCNP Routing & Switching Expert
LAN/WAN Configuration Expert
Network Protocols Advanced
Wireless Infrastructure Advanced

Systems Administration

Windows Server & Active Directory Expert
VMware Virtualization Advanced
Docker Containerization Intermediate
RAID & Storage Management Advanced

Software Development

C# & ASP.NET Advanced
SQL Server & Database Optimization Advanced
Python Programming Intermediate
HTML/CSS Web Development Intermediate

Certifications

Cisco CCNA/CCNP Routing & Switching
Microsoft MCSA 2012 & 2022
CEH Certified Ethical Hacker
Python Harvard University

Let's Connect

Ready to collaborate on your next IT project?

I'm currently completing my Master's degree and am open to discussing opportunities in network infrastructure, system administration, and software development.

Location

Ottawa, Ontario, Canada

Current Status

Completing a Master's degree (2023-2025) and available for part-time or full-time opportunities starting in 2025.